IKEA is to buy back its unwanted furniture from customers as part of a new initiative.
The renowned Swedish furniture company will launch a new Buy Back scheme to buy back unwanted items next month, from Billy bookcases to Poang chairs. The idea is to build a circular business model that aims to reuse or recycle products and materials.
The company is investing more than £2.9 billion on sustainability measures in a bid to become carbon neutral by 2030.
Peter Jelkeby, the country retail manager for IKEA in the UK and Ireland, said, “Sustainability is the defining issue of our time and IKEA is committed to being part of the solution to promote sustainable consumption and combat climate change.
“With the launch of Buy Back we are giving a second life to many more IKEA products and creating more easy and affordable solutions to help people live more sustainably. It is an exciting step forward in our journey towards becoming a fully circular and climate positive business by 2030.”
When does the initiative launch?
The Buy Back initiative will be launched in IKEA stores across the UK and Ireland on 27 November. The date also coincides with Black Friday shopping discount day.
How much will I get for items?
The scheme will see customers given vouchers to spend at IKEA stores in return for their used furniture. The value of each voucher will depend on the condition of the items that are returned.
Items that are in a “as new” condition, with no scratches, will receive a voucher worth 50 per cent of the product’s original value.
Items that are classed as “very good”, featuring minor scratches, will get a voucher worth 40 per cent.
Items that are “well used”, with several scratches, will get back the equivalent of 30 per cent of the cost.
Sideboards, bookcases, shelving, small tables, office drawers, dining tables, desks, chairs and stools without upholstery all qualify for the scheme. Some children's products will also qualify.
How do I return an item?
First, customers will be required to register a request for return online. Shoppers should then return the item, fully assembled, to the returns desk where they will be checked and the final value agreed.
IKEA has said that anything that cannot be resold will be recycled.
IKEA plans to have dedicated areas in every store where people can sell back their old furniture and find repaired or refurbished furniture.