Thurnham Hall rated as top spa hotel by website

LateRooms.com has announced the winners in its 2016 Simply the Guest Awards – the UK’s only hotel awards based solely on genuine guest reviews.

And glowing reviews from hotel guests on LateRooms.com over the past 12 months have seen Thurnham Hall in Lancaster crowned as the UK’s Best Spa Hotel by the leading hotel bookers.

And it’s no surprise that Thurnham Hall took the title with its prestigious leisure centre complete with a heated indoor pool, whirlpool and sauna.

Guests can top off an already relaxing day with a trip to the beauty salon where you can choose from an array of treatments to indulge in, from makeovers to massages or facials to full body exfoliation.

The silver service and access to the newly refurbished Leisure Centre and Beauty Retreat makes guests’ stay at Thurnham Hall a truly luxurious spa getaway.

First class spa treatments teamed with the Grade 1 listed building and stunning setting, makes Thurnham Hall the ideal destination for an idyllic stay.

The annual hotel awards recognise and reward the highest standards in the hotel industry across a number of categories.

Customers are only able to leave a review after they have completed their stay at the hotel, meaning that Thurnham Hall has consistently wowed the people who matter most over the past year – its guests.

Becca Bartley of Creative Services & Brand Management, said: “Nothing makes us happier than when we can make a guest’s stay better and deliver the amazing experience that they deserve.

“We are always pleased to receive feedback from our guests letting us know how we went above and beyond to ensure they were able to create priceless memories with their families and loved ones.”

LateRooms.com spokesperson, Andrea Tarpey, said: “Guest experience is the single most important measure of how well a hotel is performing and being named as a Simply The Guest Awards winner places Thurnham Hall firmly as the nation’s best loved spa hotel.

“The LateRooms.com Simply the Guest Awards are the only industry accolade to be decided solely by genuine guest reviews, so this really is an achievement that’s testament to the team’s absolute dedication to guest satisfaction over the past year.”