Carer at Lancaster care home receives prestigious service award

Lois Crowe, now a care practitioner, started at Barchester as a carer in September 2005 and has worked with residents and their relatives to ensure that their needs have been met over the years.

Through her hard work, determination and caring nature, Lois was promoted to Senior Carer years ago and was recently promoted again after completing the Barchester Care Practitioner course, and now works alongside the nurses to support them.

Lois is well-loved by staff and residents alike, and was very happy to receive a £250 gift card from Barchester in recognition of her achievement.

Jane McFarlane, Employee Services Director at Barchester said: “I’m always pleased to hear stories about the long service of Barchester staff and am delighted Lois has achieved this milestone. It is dedication like this that ensures our residents are provided with a happy place to live.”

Lyndsay Scott, general manager of Laurel Bank, said: “We’re delighted to be celebrating 15 years of loyal service with Lois. She has demonstrated her dedication and loyalty to this home and its residents year after year. I speak for all of us here at Laurel Bank when I say that I’m looking forward to many more years of working with Lois!”

Laurel Bank care home is run by Barchester Healthcare, one of the UK’s largest care providers, which is committed to delivering personalised care across its care homes and hospitals. Laurel Bank provides residential care and nursing care for 65 residents, from respite care to long term stays.