Furniture retailer IKEA has issued an urgent statement urging customers to stop using its child safety gates after a series of failures were reported.
The Swedish firm has received several reports of children being injured after the gates failed. In some instances the child has required medical attention after falling down stairs.
IKEA is not willing to risk children’s safety and therefore urges all customers that have a Patrull safety gate to immediately stop using it and to bring it back to an IKEA store for a full refundSpokesman
An investigation has shown the locking mechanism on the Patrull gate is unreliable. The failure of the lock leaves users, particularly young children, at risk of injury.
In a statement Maria Thörn, acting business area manager at Children’s IKEA, said: “At IKEA, we take a zero-tolerance perspective regarding child safety. We want to offer safe products and we believe children are the most important people in the world. Whenever we are made aware of a possible safety issue with our products, we investigate thoroughly.
“We cannot accept there could be a risk of injury while playing and as an immediate and precautionary action we have decided to recall all Patrull safety gates.
“IKEA is not willing to risk children’s safety and therefore urges all customers that have a Patrull safety gate to immediately stop using it and to bring it back to an IKEA store for a full refund.”
The recall affects all Patrull safety gate, Patrull klamma and Patrull fast. Customers are asked to return the affected items to their nearest IKEA store for a full refund. No proof of purchase is necessary.