Do you really need to visit A and E?

The public are being asked to consider using other healthcare services rather than Accident and Emergency (A&E), as A&E departments are under pressure following a busy weekend and bank holiday Monday.

Tuesday, 3rd January 2017, 3:15 pm
Updated Monday, 9th January 2017, 1:02 pm
Consider using other healthcare services before visiting A and E.

Foluke Ajayi, Chief Operating Officer at University Hospitals of Morecambe Bay NHS Foundation Trust, said: “We are currently experiencing increased pressure in both our A&E departments at the Royal Lancaster Infirmary and Furness General Hospital, and we are calling on the public to again help us.

“We do occasionally experience sudden increases in attendance which can impact on the time for patients to be seen, treated and either discharged or admitted.

“At the moment, patients are likely to experience long waiting times, whilst those who need urgent treatment are seen first.

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“Please help us make sure our staff are free to treat those most in need, such as those who have a serious illness or injury. If you do attend, please be patient with staff who are doing their best in difficult circumstances.

“Whilst we will see and treat all patients who attend, there are those who could be better treated elsewhere. We know it can be difficult when someone is unwell so if you aren’t sure whether or not to attend the A&E, please ring the NHS advice line on 111 who are trained to help. If you have a minor illness or injury that needs attention, you can visit your nearest pharmacist, Primary Care Assessment Centre, or speak to your GP.”

An emergency is a serious or life-threatening injury and condition, such as a suspected heart attack, acute confused state and fits that are not stopping, loss of consciousness, breathing difficulties, chest pain, head injuries or severe bleeding that cannot be stopped. If someone is seriously ill or injured and their life is at risk, then 999 should be called.

Details of pharmacy opening times, as well as advice on caring for yourself and your family at home, are available here: or