British Transport Police (BTP) officers will be at Lancaster railway station to catch the commuter rush hour and urge passengers to ‘make a difference’ by ‘saving and sending’ its 61016 text number, the discreet way to report crime and incidents on the train.
Officers will be handing out credit card sized cards which passengers can easily slip into their wallets or purses, and explaining how to use the simple and effective service to report non-emergency incidents.
Since its launch in March 2013 more than 10,000 messages have been sent to the non-emergency number which allows passengers to discreetly report any incidents of concern and receive a live response.
It has assisted in the arrest of offenders for anti-social behaviour, drunk and disorderly behaviour, vandalism and various other public order offences.
Station staff and train operating companies are all backing the campaign which aims to increase passenger confidence, reduce crime and increase the reporting of crime.
Feedback from users of the service has praised the discretion with which they are able to report concerns without drawing attention to themselves if they are in a vulnerable situation.
Passengers who frequently travel alone say the service gives them extra confidence and makes them feel safer.
Officers will be at Lancaster railway station on Friday, March 20, between 4.30pm and 7pm.