CQC warnings for care home

Ashburnham Retirement Home, Westminster Road, Morecambe.
Ashburnham Retirement Home, Westminster Road, Morecambe.

THE owner of a care home has been warned by regulators that he needs to do more to protect the safety and welfare of residents or face further action.

The Care Quality Commission (CQC) has issued two formal warnings to Mr Nashir Kasmani of Ashburnham House care home on Westminster Road in Morecambe, stating that he must make improvements to standards of care.

The warnings follow an unannounced visit by inspectors on June 22.

As part of the inspection CQC looked at the recruitment records for five care workers.

They found that the provider had not obtained certain information before commencing their employment.

Inspectors were unable to find written documentation of staff start dates and only one of the five members of staff that the inspectors checked had provided two references before starting employment in the last six months.

Two members of staff had not provided any references before they began employment at the home.

CQC inspectors discussed with Mr Kasmani that he was failing to make the necessary checks or to act on the findings of references and CRBs, putting residents at risk of poor standards of care.

The CQC said that Mr Kasmani must have suitable arrangements in place to ensure that persons employed are appropriately supported to enable them to deliver care and treatment to service users safely and to an appropriate standard.

The people using the service are older people with dementia.

The Commission considers certain training is appropriate to deliver care and treatment to service users safely and to an appropriate standard including dementia care, mental capacity act, moving and handling, safeguarding of vulnerable adults (SOVA), fire safety, and infection control.

According to the information provided, of the four staff, three had not been recorded as having received moving and handling basic training and one required renewal of this training.

One member of staff had completed safeguarding of vulnerable adults (SOVA) training, two had not been recorded as doing so, and there was no information on whether one member of staff had completed this or not.

The records stated fire safety training was needed.

Of the four staff one member of staff had received fire safety training, the other three required fire safety training.

According to the training list provided, one member of staff had completed infection control training, three were recorded as ‘training required’.

Two members of the four staff had completed mental capacity act training, two had not completed this training.

Malcolm Bower-Brown, Deputy Director of Operations for CQC in the North, said: “The law says these are the standards that everyone should be able to expect.

“These warnings send a clear message to the provider of services at Ashburnham House that he needs to address these issues or face further consequences.

“Our inspectors will return in the near future and if we find that the required progress has not been made we won’t hesitate to use our legal powers to protect the people who use this service.”

Owner of the Ashburnham House care home, Nashir Kasmani, said: “As an established home, providing elderly and dementia care, with a good reputation for the last eight years, the management assure all concerned that issues raised by the Care Quality Commission have already largely been addressed.

“Management and staff at Ashburnham House as always are continuing to deliver good quality care to all their service users.