Seven Questions...with Alistair Eagles

Alistair Eagles
Alistair Eagles

Alistair is CEO of Heysham based Seatruck Ferries.

What was your first job?

As a teenager I spent many happy evenings cleaning the floor of the local supermarket in Bingham near Nottingham where I grew up. My first real job and my introduction to this area was a 12 month student placement working for another ferry operator in Heysham Port.

How do you relax after a hard day’s work?

The Seatruck Ferries business is very much 24/7 and I do spend too much time relaxing and on holiday by dealing with emails and work issues much to the dismay of my family!

Otherwise I feel absolutely privileged to be able to live near to and spend time in the Lake District or Yorkshire Dales, whether it be on foot, on the bike or on the water.

Proudest moment in business?

Undoubtedly seeing Seatruck Ferries grow from a start-up in 1996 to the successful business that it is today.

Culminating with the building of 8 brand new ferries and at many of the ship launches getting some grit in my eye.

Emotional stuff!

Most embarrassing moment at work?

Telling a colleague exactly what I thought of someone and absolutely why I did not want to speak with them, before quickly realising that they had already put the call through! Lesson learnt.

What is your biggest vice?

Owning too many bikes but not doing enough cycling and, eating more than my fair share of the world pork pie supply.

Who is the biggest influence on your life?

Anyone at any level, in any role, that is giving their all to what they do. You cannot ask for more.

Word of business advice?

Treat people as you would like to be treated. It is not what you say but how you say it.

Have as few meetings as possible but empower and trust staff to make decisions, both good and bad, then learn from them.

Strongly question the integrity of anyone who claims to be ‘thinking outside of the box’. Always be close to your customers.

Have fun.

Having fun is really important irrespective of the business size or sector.