Prospering ICT firm opens base in city

Iain Murray at IPPLUS at Citylab, Lancaster.
Iain Murray at IPPLUS at Citylab, Lancaster.

A SUFFOLK firm with an annual turnover of £7m has opened an office in Lancaster.

IP Plus Plc, an Ipswich ICT business with 220 staff on its books, has opened an office at City Lab in Dalton Square as it seeks to attract new clients in the North West.

Its business includes a call centre operation for clients who wish to outsource certain calls, software to guide call centre agents and telephony equipment, as well as a storage, removal, archiving and confidential destruction arm.

The man who will run the new Lancaster office said the venture made sense for business reasons – but had also kept him in his wife’s good books.

Iain Murray, 37, the firm’s business development manager, said his wife Sarah, who grew up in Halton and attended Lancaster Girls Grammar School, had wanted to return to the area.

“Lancaster seemed like a good spot because it seemed to fit quite well with our focus on ICT, with its strong connections with the industry, including at Lancaster University,” he said.

“It is also only an hour away from big cities like Liverpool, Manchester and Leeds.

“And on a personal level my wife grew up here and has been wanting to move back for a while.”

The father-of-one, who has now moved to Hest Bank, said he hoped to start recruiting for the new office within eight months.

“It depends on the work that comes in but I would be looking to take on between three and five staff in the next 12 months and possibly more beyond that depending on business.

“If I can create jobs here I will be really happy about that.

“I will be joining the Chamber of Commerce and I hope to attract new clients in the Lancaster district as well as further afield.

“The firm has grown quite a lot in the last year and our profit was about £400,000.

“With the recession firms are looking at ways to cut their costs and one way is to outsource services to a company like this.”