Police have recently received two such reports.
In both cases, the caller has had lots of information on calls and billing details, and say that they are aware of problems on the victim’s internet (which is actually the case).
The caller then claims that they need to refund money and accesses the victim’s computer.
Once the caller has access they log on to online banking, and try to remove money from the accounts, all in front of the victim.
At this time no one is believed to have had any money stolen, however police are urging people to be aware of the scam, particularly as the caller appears to have a lot of personal information.
Community Safety Officer Claire Stevens, said: “I would urge people to be wary of this type of call. These people can be very convincing.
“I would like to take this opportunity to remind people that they should be cautious of anyone who makes contact with them – whether it is in relation to computers, financial accounts, charities, or offers to buy/sell.
“Don’t allow anyone you don’t trust access to your personal information or your computer.
“My advice is to shut down, hang up, or close the door, to anyone you do not know. It isn’t rude – it is a sensible way to keep safe.
Contact your local Neighbourhood Policing Team or visit www.actionfraud.org.uk to report fraud.