Lovely cake part of care

Royal Lancaster Infirmary.
Royal Lancaster Infirmary.

We are presently swamped continually with complaints about the NHS and its shortcomings in the media, nationally and locally. I should like to relate my recent experiences of the care I have received recently in Lancaster and Morecambe in an attempt to redress the balance of opinion.

A year ago I suffered a minor stroke, and have since turned 60. After a nasty fall with profuse bleeding to the head on a Sunday night I was taken by ambulance to the RLI, and treated with the utmost professionalism and kindness – and very promptly too. Within 45 minutes of admission I was discharged. This is undoubtedly an excellent standard of care.

Secondly, I have recently completed a 12-week Active Health Scheme at Lancaster University’s Sports Centre, carefully supervised and monitored by a very amiable and knowledgeable physiotherapist. My GP at Queen Square had referred me to this initiative, jointly provided by Lancaster City Council and the NHS. This has had many other benefits apart from those of the exercise, including enhanced mobility, greater self-esteem and physical independence. I am continuing with regular gym sessions.

Last, I attended Morecambe’s Victoria Hospital for blood tests, and again the standard of care and professionalism was superb. And the icing on the cake for that visit was the excellent cafe there – it was not the usual, naff and expensive high-street chain, but run by the WRVS. The cake, home-baked I suspect, was delicious and our drinks were actually served in china mugs.

So thank you to all those who have looked after me. Being ill hereabouts is not always as black as it is painted.

Michael Nunn

Wesley House

Sulyard Street

Lancaster.