Lancaster castle receives national award

Lancaster Castle tours manager, Dr Colin Penny and tour guide, Mr James Houghton with the Visit England accolade.
Lancaster Castle tours manager, Dr Colin Penny and tour guide, Mr James Houghton with the Visit England accolade.

Guided tours at Lancaster castle have been given a national accolade by tourist board Visit England.

The tours, which run several times a day, have just been awarded Visit England’s ‘Best Told Story’ which is awarded for an effective interpretation that captures imaginations.

The award was presented to Lancaster Castle following a mystery visit by a representative of Visit England earlier this year.

The tours are run and managed by Lancashire County Council.

Senior Museum Manager for Lancaster, Dr Colin Penny said: “The tour guide didn’t know when the Visit England representative was going to come and they visited numerous other sites with only the best being recognised in this way.

“We know our tours are very well received by the public and it is great to have this kind of formal recognition as well.”

The guide whose tour was assessed by Visit England, Mr James Houghton said: “It was my tour that came under the spotlight this time but we have a wonderful team of guides all of whom share this accolade.

“I’ve been a tour guide at the castle for nine years now and, as well as giving my knowledge and experience to the groups I take round, I’m always learning myself.”